Physical Security Questions
How do I get access to a certain door/area with my card?
You will then need to appropriate form here on our website to have the Dean/Director (building access) or an approved access signer (for departmental areas) sign for the lock you are requesting access for. Once all necessary signatures and approvals are received, email the form to beall@etsu.edu. Allow 24-48 hours for access to be processed.My card isn’t working. What do I do?
First, check to see if the reader is acknowledging your card. If it is not, visit Campus ID Services to receive a new card. If your card is reading at the reader, but it blinks red, then contact beall@etsu.edu.I’ve lost my card. What do I do?
Contact ETSU Police immediately, or use the GET app to deactivate your card. Failure to do so will grant access for anyone who finds your card to the areas you have permissions to. Should you find your card, use the GET app or call Campus ID Services to have it re-activated.What do I need to do if I need to request a building with electronic access to be opened or closed special hours for my event?
Email beall@etsu.edu with your building and door info, along wit the dates and times, and the reason you need the building schedule to be changed.I need to request for someone’s access to be revoked. Who do I contact?
Contact Katy Beall beall@etsu.eduCan I grant someone access to buildings who is here either visiting or performing contractor work?
Frist, a card will need to be produced by Campus ID Services.
Once the card is created and received, check to see if the reader is acknowledging your card. If it is not, visit Campus ID Services to receive a new card. If your card is reading at the reader, but it blinks red, then contact beall@etsu.edu.
Have a question that isn't answered here? Email your question to beall@etsu.edu.