Manage My ID Account

 click image to go to GET site. 

What is GET?

GET is the website that is used to load money onto your BUC ID card, check all your card balances, view your transactions, and report your card lost!

What is special about GET?

Students, Faculty, and Staff can use GET to:

• Deposit funds onto your ID BUC$ and Dining Dollars account!
• Check your ID Bucs, Dining/Flex Dollar, Block Plan, Guest Meals, and Printing Balances.
• Parents/Guardians/Guests can deposit to your account!
• Mark your BUC ID card "lost" and "found."
• Download the GET app and manage your account on-the-go!
  
   

How do I log in?

Your GET account is linked to your ETSU login. Just log in and follow the prompts. 

I have other GET Questions:

Please look for your question in the below GET: FAQ form. If you do not see your question, please email us IDBUCS@etsu.edu.

• I am a new user and would like to use GET. How do I sign up?

  Go to https://get.cbord.com/etsu and log in using your ETSU email/D2l/Goldlink login information. You must use your ETSU email. 

• I am a parent/guardian/guest, how do I deposit onto my student's ID BUC$?

  Go to https://get.cbord.com/etsu and under "Parents, Guardians, and Other Relatives" click "Click Here to Deposit into a Student's Account". On the next screen, please fill out the entire form. You will need to know:

  • the student's E#
  • Their First and Last Name as it appears on their student account.

  Follow the prompts to complete the transaction to deposit funds immediately to your student's card. 

• I have forgotten my password. How do I reset it? 

  Contact ITS Help Desk to reset your ETSU Login itshelp@etsu.edu or call (423) 439-4648. 

• How long does it take for the funds to be deposited to my card?

  As soon as you click "submit" your funds will be added to your ID card immediately! 

• I want to deposit to my Dining Dollars, can I do that through GET?

  Yes, you will need to select "Dining Dollars" from the drop down menu when you are entering in your information on the deposit screen.

• Is there a convenience fee?

  There is a convenience fee of $3.00. If you are depositing $10.00, you will enter $10.00, and the system will automatically charge your card the $3.00. (The transaction will come through as $13.00).

• I am a new student and need to upload my photo, now that I've registered for my GET account, how do I add my photo?

  Please visit this site to find out more about how to upload your photo. Please be sure to pay close attention to photo requirements. You will be required to download the GET App to your phone in order to upload your photo.  

•  I tried depositing funds and received an error, and it looks like it's taken out of my bank account, but no funds are on my BUC ID card. What do I do? 

  If you received an error when making the deposit, the transaction was canceled, and the charge you see in your bank account is a pending charge that will reverse in 3-5 business days. You will need to contact your bank and verify that all information you enter on your credit card is accurate and make sure you only enter your street address in the billing address line. If everything is correct, try depositing again. 
  
  
  

• I need to add funds to my ID Bucs to pay for my ID badge, how do I do that?

  Once you've logged into the app or the website, click on "Add Funds" > "Credit Card" > Enter the dollar amount for the badge/replacement you're purchasing > ID Bucs > Enter credit card info > Submit. The transaction will process immediately. Please note there is a $3.00 convenience fee that will be added to your total. 

• I'm not going to use all my guest passes that are with my Anytime meal plan. Can I give them to someone else? 

  Yes! If you are not planning to use all of your guest passes, you have the option of donating them to a student in need of a hot meal with our meal donation program. Donate your passes in the GET app. For more information, visit Bucky's Food Pantry.