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HIPAA Compliance Office

The Office of University Counsel

ETSU Training

Training Instructions for ETSU Faculty, Staff & Students and MEAC Employees:

*Please use Google Chrome to access the training website. 

To begin the training click here:  https://internal.etsutraining.etsu.edu/ 

Login with your ETSU email and password.  Once you are logged in, all training courses assigned to you should appear on your training dashboard.  Click any course icon to begin! 

If the training courses you need, do not appear on your dashboard, contact the following: 

HIPAA Training:  Contact the HIPAA Compliance Office to have HIPAA courses added to your account 423.439.8533 or hipaa@etsu.edu.
Environmental Health & Safety Training:  Contact EH&S to have EH&S courses added to your account 423.439.7784 or hurleycd@etsu.edu. 

Man holding a clipboard that says "HIPAA" Student putting out a fire

Emergency vehicle arriving on scene  Man sitting at laptop computer

  

Training Instructions for External Users

*Please use Google Chrome to access the training website.

To begin the training click here:  https://external.etsutraining.etsu.edu/

Login with your external email address and the temporary password provided to you.  If you do not remember your password, follow the instructions below under "Forgot your password?" to reset it. Once you are logged in, all training courses assigned to you should appear on your training dashboard. Click any course icon to begin!

If the training courses you need, do not appear on your dashboard, contact the following: 

  • HIPAA Training:  Contact the HIPAA Compliance Office to have HIPAA courses added to your account 423.439.8533 or .
  • Environmental Health & Safety Training:  Contact EH&S to have EH&S courses added to your account 423.439.7784 or 

 

Questions about HIPAA Training?

University HIPAA training consists of two parts:  HIPAA Training Part 1: The Privacy Rule and HIPAA Training Part 2: The Security Rule.  Both parts and the accompanying assessments must be completed annually.  When your training expires, you will receive automatic reminders from the training system, as well as the HIPAA Compliance Office.  Individuals with expired HIPAA training have a thirty-day grace period to re-complete the HIPAA courses from the time in which they expire.  

HIPAA Training Part 1and HIPAA Training Part 2 do not have to be completed in one sitting, but both parts (including the assessments) must be completed.  Once you begin a course you can stop at any time and begin again later.  The system will save your progress.  After you submit the assessment for each course, a certificate of completion will be populated.  You must achieve a score of 80% to pass.  The courses can be repeated as many times as necessary.

Contact the HIPAA Compliance Office to have HIPAA courses added to your account 423.439.8533 or .

Questions about EH&S  Training?

Contact EH&S to have EH&S courses added to your account 423.439.7784 or .

Forget your password?

For ETSU Faculty, Staff & Students and MEAC Employees, the training system utilizes the same password you use to check your ETSU email. 

ETSU Faculty, Staff & Students must visit the Account Activate page to reset your password. 

MEAC Employees must contact the MEAC HelpDesk at 282-6122.

External users (i.e. you use a non-ETSU email to access the HIPAA training) can click the “Forgot Password?” button on the training system login page and follow the instructions to reset your password. If you need assistance please contact:

  • HIPAA Training: Contact the HIPAA Compliance Office to have HIPAA courses added to your account 423.439.8533 or .
  • Environmental Health & Safety Training: Contact EH&S to have EH&S courses added to your account 423.439.7784 or .
Trouble logging in?

*Please use Google Chrome to access the training website.  

If you are receiving an error when logging in, first make sure you are inputting your username and password correctly.  Your username is your entire email address.

If you need assistance please contact:

  • HIPAA Training: Contact the HIPAA Compliance Office to have HIPAA courses added to your account 423.439.8533 or .
  • Environmental Health & Safety Training: Contact EH&S to have EH&S courses  added to your account 423.439.7784 or .
Need access to your certificates of completion?

The ETSU HIPAA Compliance Office and EH&S track your training completion electronically, however, you may wish to print or save your certificates for your own documentation. To print or save your certificates:

  1. Login to the training website using the appropriate link listed above.   
  2. Find and hover over your name located in the navy bar across the top
  3. From the drop-down menu select “My certifications.”  All certifications will appear.
  4. Under the “OPTIONS” column you will see a circle badge icon.  Click the icon.  This will download your certificate.
  5. To print your certificate, open the download and click the print icon in the top right corner of your screen.  If you notice your certificate appears cutoff in the print preview window you may need to change the printer settings before hitting print.  To change your printer settings click “More settings.”  Beside “Scale” select “Fit to page.”  Your certificate should now print correctly. 

 

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