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Help Desk

Information Technology Services


Software Standard Software for ETSU PCs

All ITS-supported PCs should come with the following software:

  • Microsoft Windows
  • Microsoft Office
  • An FTP client
  • A PDF reader
  • PrimoPDF (to create PDFs of other documents)
  • Symantec Endpoint Protection (antivirus software)

If you're missing one of those programs or are having difficulties with one misbehaving, please contact the Help Desk. Please have the ETSU number of the computer ready. The ETSU number can be found on either the top or front of a desktop tower or on the bottom of a laptop.

SPSS, SAS, Minitab and Visual Studio are available for installation on supported systems upon request. Licenses for other Microsoft software products are available for purchase. Please contact the Help Desk with the program(s) that you wish to order. We'll get you pricing and ordering information. Once the license information has been received, ITS will install the software.

Apple Macintosh computers should come with MacOS X, Microsoft Office and Symantec antivirus software.

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