Bursar's Office

COVID-19 UPDATES
The Bursar’s Office is open and accepting payments at the cashier windows. We asked that everyone visiting our office please wear a face covering and practice social distancing. Departments with deposits should drop them off between the hours of 8:00 AM and 10:00 AM. Deposits will be posted within 24 hours and a receipt can be emailed. Deposit bags will be returned through campus mail. Contact Information: email: bursar@etsu.edu & phone: 423-439-4212.

Important Links & Information

Tuition/Fee Tables & Refund Calendars

Refund Policy

Tuition Estimator

Educational  Benefit Forms

Confirmation of Attendance

Frequently Asked   Questions

Related Sites

• Financial Responsibility Statement

  Dear ETSU students,

  Users logging into Goldlink may be prompted to review a new document called “Financial Responsibility Statement.” This narrative outlines the financial responsibility a student will assume for courses he or she will be registered for starting spring 2017 term. Terms in the document include but are not limited to:

  • Responsibility of student to assume any collection costs related to debt recovery;
  • Permission for ETSU to contact students via their cell phones;
  • Obligations of students to update contact information; and
  • Permission for the university to send 1098-T tax forms to students via email unless the student requests otherwise.

  After reviewing the document, you will be asked to either “Accept” or “Do Not Accept” the terms of the statement. If you select “Accept,” you will proceed to the “Look Up Classes” section. Those who do not accept the terms of the document will be redirected back to the Main Menu.

  Should you have any questions about this process, feel free to email the ETSU Bursar’s Office at bursar@etsu.edu.

  Thank you.

Direct Deposit Authorization
The preferred method to receive your financial aid refund is direct deposit to your checking account.
If you do not sign up for direct deposit, your refund check will be mailed to you.
You may setup student direct deposit via Goldlink.

Do you have questions about how to perform certain tasks in Goldlink?
View the demonstration videos below to get some very brief step-by-step answers.

• How to Confirm Your Registration by Making A Payment or Setting Up a Payment Plan

• How to Confirm your Registration with Financial Aid

• Making a Payment

• Setting Up an Authorized User

• Setting Up Direct Deposit (eRefunds)

• Making a Housing Deposit

Payment Plans

• For payment plan dates, please visit Payments
• For detailed information about the Payment Plan, please visit the Payment Plan Policy
  

Payment of Fees

The fee payment deadline for Spring 2021 is Monday, January 11th by 6:00AM EST.

Confirmation of Registration and/or Fee Payment Arrangements must be made by this date to ensure you remain enrolled in your current class schedule. Please see the Tuition & Fee Payment & Refund Calendar for more important dates.

You can pay online by going to your Goldlink account or by using the ePay option in the mobile app.

IMPORTANT - Effective Fall 2017 all debit and credit card payments must be made using Goldlink or the ePay option in the mobile app. No debit or credit card payments will be accepted at the Bursar’s cashier window. A 2.85% ($3 minimum charge) service fee will be assessed on all debit and credit card payments.

On your Goldlink, you can give family members the ability to pay on your account by setting up an Authorized User. 

If you are receiving Veteran's Benefits, you must provide a Veteran Deferment to the Bursar's Office before the fee payment deadline to avoid your classes being dropped. Please note: being dropped from your classes will affect your housing and meal plan status.

eRefunds

Signing up for eRefunds will help you get your refund faster via direct deposit! To sign up for eRefunds, please go to your Goldlink account.

Financial Aid:

Please see the Office of Financial Aid web site for additional information.

Please contact the Office of Business and Finance if you need a copy of the Program Service Fee Breakdown. You may come into the office or contact us by email to request a copy.