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College of Public Health

Dr. Robin Pendley appointed to TNCPE Board of Examiners

Contact: Brad Lifford
July 25, 2013

NOTE: A photo of Robin Pendley is available at

Dr. Robin Pendley, an assistant professor with the East Tennessee State University College of Public Health, has been appointed to the Tennessee Center for Performance Excellence (TNCPE) Board of Examiners.

Pendley is a faculty member in the ETSU Department of Health Services Management and Policy. Her research is focused on public health services and systems, the public health workforce, quality improvement and health outcomes.

Every year, the TNCPE award program recognizes organizations that demonstrate excellence in business operations and results. In appointing examiners, the TNCPE Board of Directors chooses experts from all sectors of the regional economy, including health care, manufacturing, education, government and the service and non-profit industries.

As an examiner, Pendley will be responsible for reviewing and evaluating organizations that apply for the TNCPE Award. Each examiner must complete extensive training in the Baldrige Criteria for Performance Excellence.

"We're proud and excited that Dr. Pendley received an appointment to the TNCPE Board of Examiners," said Dr. Amal Khoury, chair of the Department of Health Services Management and Policy. "She will be provide a valuable service to the Tennessee economy, as the TNCPE process promotes organizational excellence and improvement for businesses and organizations throughout the state. Her appointment will also benefit ETSU and the College of Public Health, as she will bring back to our campus the skills she develops during TNCPE training and assessment."

Pendley received a master's degree in public health from East Carolina University and a doctor of public health degree from the University of Kentucky.

The TNCPE Board of Examiners contributes more than 10,000 hours of volunteer service to organizations across Tennessee each year.

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