Understanding your Financial Aid Package

Financial aid awards are based on financial need, availability of funds, and the student's expected family contribution (EFC). The EFC is calculated from the information submitted though FAFSA. Financial need is determined by subtracting the student’s EFC from the Cost of Attendance provided by the university.

Cost of Attendance

Includes tuition, fees, indirect costs, and room and board. Tuition and fees are billed by the university. The total amount of aid a student can receive may not exceed his/her cost of attendance. This includes, scholarships, loans, and external funding.

Award Letter/Notification

In accordance with ETSU’s Go Green Initiatives, award letters are no longer mailed to students. Once your FAFSA has been processed, you will receive an offer notification, via ETSU email, directing you to GoldLink to review and accept financial aid offers.

To view financial aid awards online:

1. Sign into GoldLink.
2. Click on “My Financial Aid Info” tab.
3. Click on “Your Account & Awards”.
4. Click on “Award for Aid Year View/Accept”.
5. Select Aid Year.
6. Click on “Accept Award Offer” tab.
7. Accept full or partial awards or decline awards on this page according to the instructions.

Make a Payment on Your Student Account:

Effective Fall 2017 all credit card payments must be made using GoldLink or the ePay option in the mobile app. A 2.85% ($3 minimum charge) service fee will be assessed on all credit card payments.

1. Sign into GoldLink.
2. Click on ‘Student’ the tab on the left side of the screen.
3. Click on the ‘Account’ drop down.
4. Click on ‘Make a Payment’.
5. You will be directed to TouchNet, click on ‘Make Payment’.
6. Enter payment information.

Financial Aid Package