Undergraduate Student Advisement

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The Office of Undergraduate Student Advisement promotes the continuous
improvement of undergraduate advisement at ETSU by:

Advisors/Staff

Students

Providing advisor training.

Assisting students in finding their academic advisor.

Providing Banner workshops.

Answering general advisement questions and serving as a referral source.  Assisting students with advisement concerns or problems.

Maintaining an email distribution list for advisors and staff to keep them informed of policy and procedure changes and new advisement information.  If you would like to be added to this distribution list please email Suzy Hooven at

Serving as the designee for Academic Affairs for student appeals after semester deadlines.   Late drops, late adds, late withdrawals, change to audit, overloads over 21 hours, etc.

Collaborating with other ETSU departments and offices to improve ETSU’s websites, catalogs and brochures.

Serving as a advocate to help students navigate through ETSU’s systems and procedures.

Hosting monthly Academic Advisement Council meetings for advisors, faculty and staff involved with undergraduate advisement.

Maintaining the ETSU “Need Help” function.

Assisting with the development and redesign of advisor tools such as the Advisor Grade Tool in GoldLink.

Coordinating and housing the Partners in Education Program.

Coordinating the advisement setup for new student orientations.