Workshops & Certificates

This comprehensive Project Management Certification course is designed to equip you with the essential skills and knowledge to manage projects effectively from initiation to completion. Through a blend of theoretical concepts and practical applications, you'll gain a solid understanding of key project management principles, including project planning, risk management, resource allocation, budgeting, and stakeholder communication. The course covers popular frameworks like Agile, Scrum, and Waterfall methodologies, and prepares you for certification as PMP (Project Management Professional. Whether you're looking to advance your career or transition into project management, this course provides the tools and confidence to lead successful projects in any industry.

This Online course begins November 3rd

Candy Massey is a seasoned Project Management Professional (PMP) with over ten  years of experience leading IT and software development projects at East Tennessee State University. Holding a Master of Professional Studies in Strategic Leadership and a Bachelor of Applied Science with a minor in Computer Science, both from ETSU, she has a strong foundation in project management and technology.

Cost is $2500

Click HERE to register

ETSU's Office of Professional Development, in conjunction with the Department of Media + Communication, will be offering "Podcasting for Everyone" starting Thursday, December 18 & 1619, from 1p.m. to 5 p.m. Each day.   This workshop will be a total of eight hours and will include time in a professional recording studio.
 
Participants will learn about and experience each step of the podcast creation process, from idea to production, to distribution. Participants will use the knowledge, skills, and hands-on experience obtained throughout the workshop to produce their own "mini" podcast episode. A video component will be included exlusive to this particular course. Successful completion of this course will result in a Podcasting Certificate sponsored by ETSU's Office of Professional Development.  
 
The instructor for this course is Stacy Whitaker, Director of Engineering in the Department of Media + Communication. Stacy is a broadcast engineer with 25 years of professional experience in communication, television, film and radio

The cost of the course is $150. ETSU employees may use their employee audit opportunity to pay for the course. Employees need to complete this form

The course will be held on the ETSU main campus, Warf-Pickel Hall, building 8, in room 103. For further information, call the ETSU Office of Professional Development at (800) 222-3878 or visit the online registration site HERE

 

Hospitality and Tourism Management Certification 
Tuesdays from 6 to 9 p.m. 
Session 1:  August 12-September 23, 2025
Session 2: October 8 – November 11, 2025
Hands On! Discovery Center 

This certificate is an educational program of study for those interested in expanding skills and
knowledge for personal and/or professional development in the tourism and hospitality industry. This includes working tourism and hospitality professionals who wish to hone their skills in management, public relations, current technology, and social trends, or graduate students wanting to augment their programs of study with an invaluable skill set. The certificate program prepares graduates for entry or advanced promotion into a wide range of management positions in culinary, food & beverage, lodging, attraction, and tourism related industries. The program is intended for those who desire skills needed
in the workforce at large. Students will learn regional and international facets of the hospitality and tourism industry with topics ranging from marketing, finances, safety, strategic, and employee management in the local billion-dollar tourism industry. The program is designed with a strong emphasis on applied skills. Students will have access to industry leaders, as well as experienced faculty and staff.  Once the course begins, there is no refund. 

Curriculum
The certificate in Hospitality and Tourism Management requires the completion of two six week sessions offered during the fall and spring semesters. Courses are offered on Tuesdays from 6 to 9 p.m. at the Hands On! Discovery Center. The certificate is divided into two sessions and taught by a variety qualified leaders and faculty within the industry where students will focus on the specifically listed skillsets. The certificate may be completed in one year, or extended across several semesters. 

 

SESSION I August 12 – September 23, 2025
Week 1: Certification Introduction, Professionalism, and Customer Service
Week 2: Roles and Responsibilities for Hospitality Supervisors, Managers, and Leaders
Week 3: Event Management
Week 4: Media & Public Relations 
Week 5: Meeting Management at Meadowview Marriott Conference Resort & Convention Center
Week 6: Travel Regulation at Tri-Cities Airport

SESSION II October 14– November 11, 2025
Week 7: Food and Beverage Management
Week 8: Sustainability, Preservation, and Special Needs
Week 9: Entrepreneurship
Week 10: Tourism Marketing Tips & Tricks
Week 11: Revenue Management & Group Sales at Carnegie Hotel
Week 12: Strategic Management (Overall objectives and creating a competitive advantage)

COST
Northeast Tennessee Tourism Association Member Entire Program: $800     
Session I Only: $400  
Session II Only: $400    

Non Northeast Tennessee Tourism Association Member Entire Program: $1,100 
Session I Only: $800  
Session II Only: $800   

Hands On! Discovery Center

For class schedule, cost and enrollment, visit NortheastTennessee.org/HTC or call the ETSU Office of Professional Development at 423-439-8084.

ETSU's Department of Media and Communication offers courses and testing that lead to the Adobe Certified Associate (ACA) professional credential: in Photoshop, InDesign, and Premiere Pro. Course participants will have access to online training materials for 3 weeks, and will then attend a day-and-a-half of online workshops. The certification exam will be administered at the end of the second workshop day. Course fees include all course materials, instructor fees, exam fees, and the option for one retake.

Although participants will select only one of the programs in which to take the ACA exam (Photoshop, InDesign, Premiere Pro), they will have access to training materials for all 3 programs.

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To learn more about ACA training through the Department of Media and Communication, visit www.etsu.edu/cas/mcom/academics/adobe-certified-associate/default.php.

Live, in-person Class is Limited to 35 Students.  Live class is first-come, first-served. $500 registration includes textbooks. This will be a live in-person class.  Full payment is due at registration.  Fee goes up to $600 after August 29, 2025
This course provides an overview of skills and knowledge required to function successfully as a pharmacy technician.  Every topic cannot be covered during class time, therefore some self-study will be required.  The course may be used for individuals working in a retail, or a hospital pharmacy, to prepare for the PTCB exam, or to improve their job skills.  PTCB has granted this program recent approval, and students completing the program may sit for the PTCB exam.  

Pharmacy technicians work in community or hospital pharmacies, assisting pharmacists in handling medications and serving patients.  Individuals passing the Pharmacy Technician Certification Board examination become nationally certified pharmacy technicians.

This course meets on Tuesday and Thursday evenings from 6 pm to 8 pm for 22 sessions.  There are no prerequisites for this program; however, you must be 18 years of age, and be a high school /GED graduate prior to taking the certification exam with no felony convictions or misdemeanor convictions that are drug related.  Textbook is included with registration fees.  Participants will need a four-function calculator and notebook for class.  

To cancel a registration, you must notify our office in writing at least seven (14) days prior to start of class to be eligible for any refund.  There will be a $50.00 processing fee assessed to all cancellations/refunds requests, or if a paper check must be requested.  There are no refunds once the course begins; however, you can transfer to the next available course should circumstances arise that you not be able to attend.  

Click HERE to register