Workshops & Certificates

Professional Development

 

  • Workshops

     

    • Project Management Professional

      This comprehensive Project Management Certification course is designed to equip you with the essential skills and knowledge to manage projects effectively from initiation to completion. Through a blend of theoretical concepts and practical applications, you'll gain a solid understanding of key project management principles, including project planning, risk management, resource allocation, budgeting, and stakeholder communication. The course covers popular frameworks like Agile, Scrum, and Waterfall methodologies, and prepares you for certification as PMP (Project Management Professional. Whether you're looking to advance your career or transition into project management, this course provides the tools and confidence to lead successful projects in any industry.

      We have 3 upcoming courses in 2026

      Feburary 16th through 20th - Online only

      June 15th through 19th - In person ption at the Severville campus

      November 2nd through 11th - Online Only


      Candy Massey is a seasoned Project Management Professional (PMP) with over ten  years of experience leading IT and software development projects at East Tennessee State University. Holding a Master of Professional Studies in Strategic Leadership and a Bachelor of Applied Science with a minor in Computer Science, both from ETSU, she has a strong foundation in project management and technology.

      Cost is $2500

      Click HERE to register

    • Podcasting for Everyone  

      ETSU's Office of Professional Development, in conjunction with the Department of Media + Communication, will be offering "Podcasting for Everyone" starting Thursday, December 18 & 19, from 1p.m. to 5 p.m. Each day.   This workshop will be a total of eight hours and will include time in a professional recording studio.
       
      Participants will learn about and experience each step of the podcast creation process, from idea to production, to distribution. Participants will use the knowledge, skills, and hands-on experience obtained throughout the workshop to produce their own "mini" podcast episode. A video component will be included exlusive to this particular course. Successful completion of this course will result in a Podcasting Certificate sponsored by ETSU's Office of Professional Development.  
       
      The instructor for this course is Stacy Whitaker, Director of Engineering in the Department of Media + Communication. Stacy is a broadcast engineer with 25 years of professional experience in communication, television, film and radio

      The cost of the course is $150. ETSU employees may use their employee audit opportunity to pay for the course. Employees need to complete this form

      The course will be held on the ETSU main campus, Warf-Pickel Hall, building 8, in room 103. For further information, call the ETSU Office of Professional Development at (800) 222-3878 or visit the online registration site HERE

       

     

  • Personal Skills Workshops
    • Tattoo Fundamentals

      Putting the fun in the fundamentals of tattooing! Take a sneak peek into its world. You will learn what you need to pursue your tattoo career and get ahead. With your own custom flash and portfolio, you will look at different styles, growing trends, and the history of tattooing—all while receiving needed certifications in human trafficking awareness and bloodborne pathogens.

      Instructor: Cat Lowry

      Cat fell in love with tattooing when she was 8 years old, and was upset at the time that there wasn't more diversity in the tattoo world. She wanted to be a part of that change. She started her apprenticeship in 2008, and has worked to grow in her craft and try a little bit of everything. Her favorite is style illustration, but she also loves doing fun, bold color pieces. She also has a certification in Areola dermopigmentation and scar and stretch marks camouflage. She wishes to make beautiful art, and help people in a comfortable, safe environment.


      Please note: This class will not involve the use of tattoo machines. Most tattoo shops prefer apprentices without prior machine experience to avoid developing habits that may need to be corrected during professional training.

      Dates are February 3rd through March 3rd, 2026. Classes will meet Tuesday Nights from 6 to 8pm. 

      For more information or to register please click HERE

  • Certificates

     

    • Hospitality and Tourism Management Certification

      Hospitality and Tourism Management Certification 
      Tuesdays from 6 to 9 p.m. 
      Session 1:  August 12-September 23, 2025
      Session 2: October 8 – November 11, 2025
      Hands On! Discovery Center 


      This certificate is an educational program of study for those interested in expanding skills and
      knowledge for personal and/or professional development in the tourism and hospitality industry. This includes working tourism and hospitality professionals who wish to hone their skills in management, public relations, current technology, and social trends, or graduate students wanting to augment their programs of study with an invaluable skill set. The certificate program prepares graduates for entry or advanced promotion into a wide range of management positions in culinary, food & beverage, lodging, attraction, and tourism related industries. The program is intended for those who desire skills needed
      in the workforce at large. Students will learn regional and international facets of the hospitality and tourism industry with topics ranging from marketing, finances, safety, strategic, and employee management in the local billion-dollar tourism industry. The program is designed with a strong emphasis on applied skills. Students will have access to industry leaders, as well as experienced faculty and staff.  Once the course begins, there is no refund. 


      Curriculum
      The certificate in Hospitality and Tourism Management requires the completion of two six week sessions offered during the fall and spring semesters. Courses are offered on Tuesdays from 6 to 9 p.m. at the Hands On! Discovery Center. The certificate is divided into two sessions and taught by a variety qualified leaders and faculty within the industry where students will focus on the specifically listed skillsets. The certificate may be completed in one year, or extended across several semesters. 

       


      SESSION I August 12 – September 23, 2025
      Week 1: Certification Introduction, Professionalism, and Customer Service
      Week 2: Roles and Responsibilities for Hospitality Supervisors, Managers, and Leaders
      Week 3: Event Management
      Week 4: Media & Public Relations 
      Week 5: Meeting Management at Meadowview Marriott Conference Resort & Convention Center
      Week 6: Travel Regulation at Tri-Cities Airport


      SESSION II October 14– November 11, 2025
      Week 7: Food and Beverage Management
      Week 8: Sustainability, Preservation, and Special Needs
      Week 9: Entrepreneurship
      Week 10: Tourism Marketing Tips & Tricks
      Week 11: Revenue Management & Group Sales at Carnegie Hotel
      Week 12: Strategic Management (Overall objectives and creating a competitive advantage)


      COST
      Northeast Tennessee Tourism Association Member Entire Program: $800     
      Session I Only: $400  
      Session II Only: $400    


      Non Northeast Tennessee Tourism Association Member Entire Program: $1,100 
      Session I Only: $800  
      Session II Only: $800   

      Hands On! Discovery Center


      For class schedule, cost and enrollment, visit NortheastTennessee.org/HTC or call the ETSU Office of Professional Development at 423-439-8084.

    • ADOBE Creative Cloud Training in Photoshop, InDesign and Premiere Pro 

      ETSU's Department of Media and Communication offers courses and testing that lead to the Adobe Certified Associate (ACA) professional credential: in Photoshop, InDesign, and Premiere Pro. Course participants will have access to online training materials for 3 weeks, and will then attend a day-and-a-half of online workshops. The certification exam will be administered at the end of the second workshop day. Course fees include all course materials, instructor fees, exam fees, and the option for one retake.

      Although participants will select only one of the programs in which to take the ACA exam (Photoshop, InDesign, Premiere Pro), they will have access to training materials for all 3 programs.

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      To learn more about ACA training through the Department of Media and Communication, visit www.etsu.edu/cas/mcom/academics/adobe-certified-associate/default.php.

    • Pharmacy Tech

      Live, in-person Class is Limited to 35 Students.  Live class is first-come, first-served. $500 registration includes textbooks. This will be a live in-person class.  Full payment is due at registration.  Fee goes up to $600 after Feb. 15, 2026
      This course provides an overview of skills and knowledge required to function successfully as a pharmacy technician.  Every topic cannot be covered during class time, therefore some self-study will be required.  The course may be used for individuals working in a retail, or a hospital pharmacy, to prepare for the PTCB exam, or to improve their job skills.  PTCB has granted this program recent approval, and students completing the program may sit for the PTCB exam. 

      Pharmacy technicians work in community or hospital pharmacies, assisting pharmacists in handling medications and serving patients.  Individuals passing the Pharmacy Technician Certification Board examination become nationally certified pharmacy technicians.

      This course meets on Tuesday and Thursday evenings from 6 pm to 8 pm for 22 sessions.  There are no prerequisites for this program; however, you must be 18 years of age, and be a high school /GED graduate prior to taking the certification exam with no felony convictions or misdemeanor convictions that are drug related.  Textbook is included with registration fees.  Participants will need a four-function calculator and notebook for class. 

      To cancel a registration, you must notify our office in writing at least seven (14) days prior to start of class to be eligible for any refund.  There will be a $50.00 processing fee assessed to all cancellations/refunds requests, or if a paper check must be requested.  There are no refunds once the course begins; however, you can transfer to the next available course should circumstances arise that you not be able to attend. 
      Notes:
      Textbooks are provided in registration fee. You will need to bring a four-function calculator and paper for notes to class. No scientific calculators will be permitted. This course will be offered live in-person. Seats are limited to 35, on a first-come, first-served basis. No refunds are issued for this course once it begins. A $50 administrative fee is assessed per each refund, if notification is made less than seven days before the class begins. Must be 18 years of age, high school graduate and no felony convictions before taking national PTCB exam.  

      Click HERE to register