Community - Engaged Learning

A Quality Enhancement Plan (QEP) initiative for ETSU


What is a QEP?

The Quality Enhancement Plan, or QEP, is an integral part of ETSU’s reaffirmation and accreditation process with the Southern Association of Colleges and Schools Commission on Colleges (SACSCOC). The current QEP topic was approved by the ETSU University Council in December 2021 and will be implemented across a five-year period.

A successful QEP will:

  • Be a topic identified through on-going institutional assessment and planning.
  • Focus on learning outcomes and/or the environment supporting student learning and accomplishing the mission of the institution.
  • Demonstrate institutional capability for the institution to successfully implement and complete the QEP.
  • Include broad-based involvement of institutional constituencies in the development and proposed implementation of the QEP.
  • Identify a plan for assessing student learning achievements.
  • Color my world
  • Respiratory therapy
  • BlueSky
  • Alternative Break
  • Clemmer College
  • Anthony Salas - Steele Creek

Dr. Barbara Jacoby, Community-Engaged Learning Scholar and Author
Keynote address on Community-Engaged Learning
October 13-14, 2022 - Presentation

Quality Enhancement Plan – Goals, SLO’s, and Student Success

Community-Engaged Learning Definition

Community-Engaged Learning is a form of experiential education in which students engage in activities that address human and community needs together with structured opportunities for reflection designed to achieve desired learning outcomes.

QEP Student Learning Outcomes

  1. Students will connect community-engaged learning experiences to their coursework.
  2. Students will reflect on how community-engaged learning influences their future aspirations.
  3. Students will articulate how community-engaged learning prepares them to participate in a diverse society.

QEP Goals

  1. Describe the impact of student involvement in community-engaged learning on student outcomes for various student populations.
  2. Expand student involvement in community-engaged learning opportunities across the undergraduate experience.
  3. Provide infrastructure and resources for students, faculty and staff, and community partners to support long-term success.

QEP Student Success Measures

  • Retention
  • Time to degree/graduation

The ETSU QEP:Community-Engaged Learning


One of the pillars of ETSU’s Strategic Plan is that the institution will lead the region forward through community engagement and service. Community-engaged learning is the integration of academic coursework and intentional community partnerships that fosters student reflection and application of classroom learning. Critical reflection helps students make meaning of the learning experience so they can better understand themselves as learners and their role in the global community. The QEP will provide faculty development to encourage innovations reflecting our commitment to student engagement, learning, and academic success. It will build upon ETSU’s long-standing mission of improving the quality of life of others through regional stewardship and elevate the institution’s impact in community engagement, a key recommendation from the recent Committee for 125 Chapter II report.

At ETSU, community-engaged learning describes the intentional integration of academic coursework and experiential activities that develop and maintain reciprocal external partnerships and enhance student outcomes.

Community-engaged learning may include:

  • Service-learning
  • Research
  • Public service
  • Project-based learning
  • Internships and experiential learning opportunities

By engaging in these learning activities, ETSU undergraduate students will develop a significant and sophisticated understanding of the ways in which their disciplinary knowledge intersects with the world community.

  • Timeline for the QEP

    September 8, 2022 - QEP Submission for Review by Off-Site Reaffirmation Committee 

    February 23, 2023 - QEP Submission for Review by On-Site Reaffirmation Committee

    April 3-6, 2023 - SACSCOC On-Site Reaffirmation Committee Visit

    December 2023 - SACSCOC Board of Trustees Review

    TBD 2028 - QEP Impact and Fifth-Year Interim Report

  • QEP Leadership Team

    Susan McCracken, Chair, 
    Vice Provost for Community Engagement and Director of the Quality Enhancement Plan

    Cheri Clavier, 
    Director Of Institutional Effectiveness and Accreditation Liaison

    Leah Adinolfi,
    Dean of Student Engagement and Director of Assessment

    Adam Dickson
    Supervisor, Langston Centre

    Felipe Fiuza,
    Clinical Assistant Professor of Spanish, Department of Literature and Language

    Chris Keller,

    Dean of the Honors College and Senior International Officer

    Mary Mullins,
    Associate Professor and Chair Department of Social Work

    Megan Quinn,
    Associate Professor, Department of Biostatistics and Epidemiology
    Interim Chair of Environmental Health

Tell us your story!

  • What community-engaged learning activities have you been part of here at ETSU?
  • How have you integrated community-based learning in the classroom?
  • How have you seen community-engaged learning benefit our regional community?

We want to hear your stories. Send us an email to