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College of Nursing

East Tennessee State University

Christine Mullins Profile

Christine  Mullins 

Assistant Professor/ SPADES Clinical Education Liaison
Graduate Programs
Contact:
423-439-4664 /
Nicks Hall, 2-275

CREDENTIALS

DNP, RN, FNP-C

EDUCATION

Doctor of Nursing Practice, East Tennessee State University (ETSU), 2014

Concentration: Family Nurse Practitioner

Core Classes: Advanced Pathophysiology, Biostatistics, Health Assessment, Advanced Pharmacology, Young and Middle Adult Health, Older Adult Health, Women's Health, Children's Health, Mental Health, Theory, Leadership, Rural and Underserved Health, Collaborative Approaches to Practice, Advanced Quality Management, Research, Health Informatics and Technology, Health Policy, Measurement of Clinical Outcomes, Translations of Science to Practice, Patient Illness Experience, and Advanced Intervention DNP Practicum.

Capstone: Effects of an Educational Program: Increasing the Acute Care Interdisciplinary Discharge Team's Knowledge of the PACE Referral Process in the Southern Appalachian Region

Chair: Dr. Patricia Hayes

Honors: Sigma Theta Tau International Honors Society of Nursing

Bachelor of Science in Nursing, King College, Bristol, TN, 2006

Associate of Applied Science in Nursing, Virginia Appalachian Tri-College Nursing Program Mountain Empire Community College (MECC), 2002

PROFESSIONAL EXPERIENCE

Professional Experience

Registered Nurse, Holston Valley Medical Center, Medical Surgical, 2002-2005 Staff Nurse and Charge Nurse, Lonesome Pine Hospital, Medical Surgical Pediatrics, 2005-2006 Charge Nurse on 40-bed medical-surgical-pediatric-telemetry unit.

Arranged staffing and patient assignment for oncoming shift.

Assign, delegate, and assist patient care for unit.

Experience in Intensive Care Unit when delegated to work.

Experience in Emergency Department when delegated to work.

Prepared and conducted 2008 nursing/certified nursing assistant competencies and evaluated each employee's skills.

Created Medical Surgical Pediatric unit website on Wellnet for better communication between staff and management.

Created Policy and Procedures website for Medical Surgical Pediatric unit for easy access to frequently used Policies.

Created Clinical Education Website for LPH and Jenkins

Registered Nurse Case Manager, Utilization Review Nurse, Clinical Documentation Specialist, Lonesome Pine Hospital, Medical Surgical, Pediatrics, Emergency Department, Intensive Care Unit, Obstetrics, Out- Patient, 2007-2011

Utilization review on all inpatient admissions all financial/insurance classes.

Created and maintained daily reports with manual data collection including: Avoidable days, 3 day skilled nursing facility admissions, one day Stays, procedures normally conducted as out-patient, observations, daily case mix index on all inpatient admissions, readmissions, etc.  Analyzed data and reported to utilization management committee, controller, and regional Chief Financial Officer.

Coded every inpatient admission for daily case mix index using JA Thomas software.  Queried physician for proper documentation for maximum reimbursement for all insurances and self-pay.

Coordinated patient transition from acute care to skilled nursing, intermediate care, long-term care, long-term acute care facilities, and home.

Arranged home health care, durable equipment, physical therapy, speech therapy, etc.

Conducted In-patient chart reviews on denials.

Appealed insurance denials.

Clinical review on every admission/observation using Interqual and Milliman Criteria.

Conducted Core Measure reviews on all patients with Pneumonia, Congestive Heart Failure, and Acute Myocardial Infarction.  Queried physician to ensure compliance with Core Measure Criteria.

Fluent in the following computer programs: Microsoft Office, Star Navigator, Horizon Business Insight, JATA, Physician's Portal, Report to Web, All Scripts, Milliman Care Guidelines, and many others. Advanced computer skills.

Created Case Management Website for frequently used forms, policy and procedures, patient education, calendar, pictures, frequently used phone numbers, etc.

Converted our utilization review process from phone to online data transmission for Lonesome Pine Hospital—enhancing our turnaround time significantly.

Assisted indigent patients with forms to obtain free medications or at a reduced cost.

Delivered Medicare Important Message to patients, obtained signatures and assisted with discharge appeal process.

In-depth discussions with all physicians regarding proper documentation for optimal healthcare reimbursement for all insurances

Ensured coding compliance on all admissions by adhering to coding guidelines and utilizing JA Thomas software.

Doctor of Nursing Practice Student, ETSU BSN-DNP Program Clinical Residency 2011-2014

Two geriatric rotations through the PACE center with Shelia Branson, ACNP, Big Stone Gap, VA

Pediatric rotation with Dr. Tommy Potter, Pediatrician, Norton, VA

Adult health rotation with Misty Bendall, FNP, Wise, VA

Women's Health Rotation with Dr. Jodi Turano, OB-GYN, Norton, VA

Two Family practice residency rotations with Lisa Fleming, FNP at Johnson City Community Health Center, Johnson City, TN

Two Family practice residency rotations with Kellie Brooks, FNP at Stone Mountain Health Clinic, Saint Charles, VA

Two Clinical Fellowship rotations with an interdisciplinary team at the Johnson City Community Health Center with Dr. April Stidham, Johnson City, TN

Doctor of Nursing Practice Family Nurse Practitioner, ETSU 2014-2016

Primary Care for an underserved population at the following clinics: Johnson City Community Health Center, Partners for Health, Johnson City Day Center, and University Student Health Center.

Served as a liaison between clinical staff and ETSU faculty/administration.

Served as clinical faculty/preceptor for interprofessional student clinics.  

Management of acute and chronic disease in the primary care setting.

Doctor of Nursing Practice Family Nurse Practitioner, The Health Wagon 2017-present

Primary care provider for indigent and underserved patient population in southwest Virginia.

Served as a clinical faculty preceptor for ETSU DNP student.

Managed acute and chronic disease in the primary care setting.

Chaired DNP Project at Wise, VA site.

Doctor of Nursing Practice Grant Training Director and Clinical Coordinator, ETSU 2014-2016

Maintained master schedule for all disciplines in the interprofessional clinic.

Oriented faculty and students to work in interprofessional clinic logistics, workflow, and environment.

Maintained data collection for ANEP IP Grant.

Developed, implemented, maintained, and analyzed electronic patient satisfaction surveys for 5 interprofessional clinics.

Tracked interprofessional clinical hours for all ETSU DNP students (except executive leadership).

Served on Interprofessional Conference Committee

Planned, Managed, and Executed 1st Annual Southeastern IPE Conference

Served on Abstract Subcommittee

Planned the agenda for each conference planning committee meeting

Served on D2L Interprofessional Website Committee

Maintained content and users of the D2L Website

Served on Interprofessional Faculty Committee

Worked with financial services to follow grant budget.

Ensured students were compliant with health maintenance obligation prior to clinical

Served on student's capstone committee.

Served on the annual conference planning committee

Managed annual regional conference

Ensure that grant objectives were met as described in the protocol

Reported data to HRSA as required

Worked with grant coordinator to maintain grant.

Served the project director as asked to maintain the grant.

Met with executive leadership's (Silas Tolan's) graduate assistant to educate her on electronic survey development

Met with administration and executives to incorporate the 5th successful Interprofessional Student Clinic at Mountain City, TN

Extracted data for research

Wrote IRB to conduct a research project on ANEP grant

Clinical Education Liaison, ETSU Nurse-Led Clinics 2015-present

Served on East Tennessee State University Grant Writing Committee with Dr. Christy Hall.

Maintained and reconciled  Procard purchases for the ANEP Grant

Maintained supply/travel budget for two ANEP Grants

Managed all ordering for grant supplies

Arranged travel for grant personnel

Developed competencies for APRN (Family Nurse Practitioners)

Developed competencies for APRN (Nurse Midwife, Women's Health Nurse Practitioners)

Developed competencies for APRN (Pediatric Nurse Practitioners)

Developed competencies for APRN (Adult Geriatric Nurse Practitioners)

Developed DNP student evaluations for preceptor/faculty

Developed Excel electronic spreadsheet to calculate student evaluation scores

Developed DNP Student Skills Checklist

Developed SPADES orientation Toolkit

Developed SPADES website

Ordered grant supplies

Performed competency evaluation for APRN

Developed conference brochure for oral presentation at DNP Conference in Baltimore, MD, 2016

Developed poster for oral presentation at DNP Conference in Baltimore, MD, 2016

Adjunct Faculty, ETSU Fall 2016

Revised online course NRSE 5014-901 Health Promotion Older Adult Practicum (Course Lead)

Utilized Tegrity

Utilized Webex for online meeting

Reviewed/utilized academic integrity policies for student misconduct

Conducted clinical site visits

Developed online clinical rotation plan for student/faculty communication

Served on Project Concert committee to develop electronic student clinical data tracking

Served on MSN/DNP Curriculum Committee

Served on Faculty Practice Committee

Assistant Professor, ETSU 8/2016-Present

ASSISTANT PROFESSOR--SERVICE—ETSU

Development of 2017 DNP Scholarly Project for CoN Website 5/2017

Faculty Awards Committee 5/2017, 5/2018

Faculty Practice Committee 9/2016-Present

Graduate Faculty Committee 9/2016-Present

Graduate Programs Curriculum Committee 9/2016-Present

Faculty Search Committee 9/2016-Present

TTU/ETSU Joint Appointment Curriculum Committee 11/2016-Present\

MSN-DNP Curriculum Subcommittee Member 9/2016-Present

3rd Annual IPE Conference Activity Director 10/2016-Present\

SPADES Grant Clinical Education Liaison 8/2015\

Volunteer Practice Hours at Health Wagon, Wise, VA 1/2016-Present

Vice Chair for Graduate Programs Curriculum Committee 5/2017-present

College of Nursing Representative for faculty senate 2/2017-present

3rd Annual Southeastern Interprofessional Education Conference: Merging Academics and Practice through the Clinical Experience, Activity Director, 2017

ASSISTANT PROFESSOR--TEACHING—ETSU

Revised online course 5013 Health and Clinical Management of Older Adults: Didactic. Spring 2017

Suturing  and Incision/Drainage workshop for DNP students 5/13/2016, 5/11/2017

Revised online course 5009-901 Advanced Health Assessment: Clinical Practicum (Course Lead) Spring 2016

Utilized project  concert for student evaluation (pilot)

Conducted clinical site visits Spring 2016, Spring 2017

Revised online course 5013-901 Health and Clinical Management of Older Adults

ASSISTANT PROFESSOR--RESEARCH—ETSU

Peer Reviewer for Journal of Doctoral Nursing Practice 11/2016

Chair for DNP Student 9/2016-Present (Siffring)

Chair for DNP Student 1/2018-Present (Garrett)

Committee Member for DNP Project 2014-2017-(Boone)

    PROFESSIONAL DEVELOPMENT

American Association of Colleges of Nursing Conference, Coronodo, CA, 2017
2016 DNP National Conference, Baltimore, 2016
American Cancer Society Training, 2016
ETSU Preventing Discrimination and Sexual Violence, 2015
ETSU Title VI for Tennessee Faculty and Staff, 2016
Annual Louis A. Cancellaro Primary Care Conference, 2014, 2017
Antimicrobial Stewardship in the Era of Antibiotic, 2016
Head for the Hills Conference, 2013, 2015, 2016
Annual Southeastern IPE Conference, 2015-2017
Post Doctorate Coursework, East Tennessee State University (ETSU), 2016
Mentoring Student Research (GRAD 7850-001)
Clinical Nurse Educator Certification Review Course 2016
Having Difficult Conversions 10/24/2016
Interprofessional Consultant Workshop 3/23/2016
SHARE Approach for patient care Participant and Trainer, 2015
Health Policy and Clinical Practice for Patients with MCC, 2015
TN Department of Health Chronic Pain Guidelines, 2015
Substance Use in Adults and Adolescents: SBIRT, 2015
Patient Privacy: A Guide for Providers, 2015
Interprofessional Education and Simulation Update, 2015
Customizing T2DM Treatment with GLP-1 Receptor Agonists: Tools for Reaching Glycemic Goals and Improving Patient Adherence, 2015
Wellmont CVA Cardiovascular Summit, 2014
Annual Primary Care and Prevention Research Day, 2014
Margaret Fitzgerald Board Review, 2014
Medical Challenges: Care Assessment for the Elderly, 2013

Certifications:  
American Academy of Nurse Practitioners F06141023
BLS for Healthcare Providers  

Licensure/Numbers:  AANP National Certification F06141023 (exp. 6/18/2019)
License to practice as a Registered Nurse Virginia 0001192899 (exp. 12/31/2018)
License to practice as a Nurse Practitioner Virginia 0024171879 (exp. 12/31/2018)
Authorization to Prescribe Virginia 0017141706 (exp. 12/31/2018)
Advanced Practice Nurse Tennessee 19187 (exp. 12/31/2018)
DEA MM3355218 (exp. 2/2023)
NPI 11749287

Technology Experience:
Software: Windows 10, Microsoft Office, Mckesson Clinical Portal, Star Navigator, Horizon Business Insight, Physician Portal, Next Gen, Adobe Acrobat, IBM SPSS 24, EPIC, D2L, VSEE, Telehealth Equipment, EBUCS, Banner, Centricity, E-Clinical Works 10, Skype for Business

Training:
HIPPA, HAZMAT,

Awards and Honors
Awards

  • Award for Distinguished Alumni from Mountain Empire Community College, 2015
  • Scholarship to attend Community Corps Day in Franklin, TN
  • Awarded the advance nursing education expansion grant at East Tennessee State University
  • Out of state tuition scholarship awarded by East Tennessee State University
  • Certificate of appreciation and an educational scholarship award for outstanding community service in 2001 as a member of AmeriCorps's Ambassador Scholar Program
  • Wellmont employee recognition awards for volunteering extra shifts, volunteering to work on other units, and for being a calm, confident, team player
  • Received multiple Spirit cards/Recognition Awards from Wellmont management and employees

    Honors:
  • Summa cum laude-King College
  • Sigma Theta Tau International Honor Society-Epsilon Sigma At-large Chapter

Professional Affiliation

  • Member Sigma Theta Tau, The Honor Society of Nursing, Epsilon Sigma Chapter since, 2013
  • Member of American Nurses' Association 2013, 2018
  • Member of Virginia Nurses' Association 2013, 2018
  • Member of Virginia Nurse Practitioner Association, 2018
  • Member of Northeast Tennessee Nurse Practitioner Association, 2018
  • Clinical Fellow at Johnson City Community Health Center 2013-2014

COURSES TAUGHT

ETSU Courses:
  • NRSE 5010-901 Advanced Health Assessment: Clinical Practicum
  • NRSE 5012-901 Health Promotion, Dx, & Clinical Mgmt of Young & Middle-Aged Adults: Practicum
  • NRSE 5013-901 Health Promotion, Dx, & Clinical Mgmt of Older Adults
  • NRSE 5014-901 Health Promotion, Dx & Clinical Mgmt of Older Adults: Practicum

TN E-campus Courses:

  • NURS 5603-R52 FNP II Adult Health
  • NURS 5002-R57 Advanced Nursing Research

DNP Intensive Workshops:

  • Suturing Workshop

Grant Educational Courses:

  • ETSU Nurse Managed Clinic Orientation for Interprofessional Education
  • Student and Preceptor Advancement through a Dedicated Education Site Orientation.

CURRENT RESEARCH

  1. Program of All-Inclusive Care for the Elderly
  2. Interprofessional Education
  3. Precepting Advanced Practice Students
  4. Improving care provider's knowledge and administration of vaccines.
  5. Incorporating simulation in graduate programs

SELECTED PUBLICATIONS

Publications

    Bechard, J., Stidham, A.L., Mullins, C.M. (in progress) Evaluation of health outcomes in student-led interprofessional clinics located in a rural east Tennessee nurse-managed clinic setting. Manuscript in progress. 9/2016-Present

    Hall, K.C., Calhoun, S., Mullins, C.M. Stidham, A. (2017). Student and Preceptor Advancement in a Dedicated Education Site (SPADES): Innovation in Clinical Education for Advanced Practice Nurses. Manuscript submitted to Nursing Education Perspectives

    Stidham, A., & Mullins, C. (2016) Evidence-based recommendations for the prevention of herpes zoster in older adults [CME-EM]. Retrieved from http://courses.cme.uab.edu/mod/lesson/view.php?id=1000&pagid=5343

 

Presentations & Conferences

Hall, K.C., Calhoun, S., Mullins, C.M., Stidham, A., Bruni, J. (2017). CARDS: Using RCQI to support formative evaluation in BSN-DNP Preceptorships. American Association of Colleges of Nursing Conference, Coronodo, CA. Oral Presentation, January 18, 2017

Hall, K.C., Calhoun, S., Mullins, C.M., Stidham, A., Bruni, J. (2016). Student and Preceptor Advancement in a Dedicated Education Site: An innovative education and training model for faculty, preceptors, and students. Doctor of Nursing Practice, National Conference, Baltimore, MD. Poster presentation, October 6, 2016

Lee, M., Stidham, A., Melton, S., & Mullins, C. (2016). Interprofessional Team Development in Student Led Clinics in Rural Northeast Tennessee.  2nd Annual Southeastern IPE Conference, Asheville, NC. Poster Presentation, June 17, 2016

Diffenderfer, S., Stidham, A., Hall, K., Mullins, C. (2016). Application of Rapid Cycle Quality Improvement in a Dedicated Education Site: An Innovative Academic-Practice Exemplar. 2ndAnnual Southeastern IPE Conference, Asheville, NC. Poster Presentation, June 17, 2016

Smith, S.K., Stidham, A., Melton, S., Lee, M, & Mullins, C. (2016).  Building capacity for the interprofessional management of multiple chronic conditions: The role of interprofessional student clinics. National Organization of Nurse Practitioner Faculty, 42nd Annual Meeting, Seattle, WA.  Poster presentation, April 17, 2016.

Smith, S.K., Stidham, A., Melton, S., Lee, M, & Mullins, C. (2016).  Building capacity for the interprofessional management of multiple chronic conditions: The role of interprofessional student clinics. American Association of Nurse Practitioners, National Conference, San Antonio, TX. Poster presentation, June 24, 2016.

Presenter, Speaker. SPADES: RCQI Updates. Johnson City Community Health Center, Johnson City, Tennessee 2016

Presenter, Speaker, Planner. SPADES: Student and Preceptor Advancement in a Dedicated Education Site Orientation.  Johnson City Community Health Center, Johnson City, Tennessee. 2015, 2016

Lee, Michelle L.; Stidham, April; Melton, Sarah; Mullins, Christine; and Smith, Sheila (2017) "Interprofessional Team Development in Student Led Clinics in Rural Northeast Tennessee," International Journal of Health Sciences Education, 4(1). Available at: http://dc.etsu.edu/ijhse/vol4/iss1/4

Presenter, Speaker, Planner. Student-Led Interprofessional Clinic and ANEP Grant Presentation for East Tennessee State Universities College of Nursing. The Venue. Johnson City, Tennessee. 2015

Moderator, Event Planner.  1st Annual Southeastern Interprofessional Education Conference, Improving Outcomes for Patients with Multiple Chronic Conditions. Music Road Conference Center, Pigeon Forge, TN.  2015.

Presenter, Speaker, Planner. Poster Presentation at Music Road Conference Center, Pigeon Forge, TN.  2015.  1st Annual Southeastern Interprofessional Education Conference, Improving Outcomes for Patients with Multiple Chronic Conditions

Presenter, Speaker, Planner. Oral  Defense of Capstone Project, Effects of an Educational Program Increasing the Acute Care Interdisciplinary Discharge Teams Knowledge of the PACE Referral Process in the Southern Appalachian Region, Johnson City, TN, 2014, In partial fulfillment of the requirements for the Doctor of Nursing Practice Degree.

Author of Manuscript.  Final  Written Capstone Project, Effects of an Educational Program Increasing the Acute Care Interdisciplinary Discharge Teams Knowledge of the PACE Referral Process in the Southern Appalachian Region, Johnson City, TN, 2014, In partial fulfillment of the requirements for the Doctor of Nursing Practice Degree.

Presenter, Speaker, Planner. Poster Presentation at Basler Center for Physical Activity, Johnson City, TN, 2014 Primary Care Conference.

Presenter, Speaker, Planner. Poster Presentation at Millennium Center, Johnson City, TN, 2013 for Medical Challenges Conference.

Presenter, Speaker, Planner: East Tennessee State University, Johnson City, TN, 2013 for Capstone Proposal Defense.

Presenter, Speaker, Planner: East Tennessee State University, Johnson City, TN, 2012 for Gastroesophageal Reflux Disease.

Presenter, Speaker, Planner: Online at East Tennessee State University, Johnson City, TN, 2012 for Breast Feeding Complications.

Presenter, Speaker, Planner: East Tennessee State University, Johnson City, TN, 2012 Case Study Pediatric Urinary Tract Infection.

Presenter, Speaker, Planner: East Tennessee State University, Johnson City, TN, 2012 Case Study Seborrheic Dermatitis.

Presenter, Speaker, Planner: East Tennessee State University, Johnson City, TN, 2012 Geriatric Syndromes.

Presenter, Speaker, Planner: Online at East Tennessee State University, Johnson City, TN, 2012 Musculoskeletal Drugs.

Presenter, Speaker, Planner:  Wellmont Lonesome Pine Hospital, 2010-Present for Utilization Management Committee Meetings.

Presenter, Planner: Wellmont Lonesome Pine Hospital, 2010, Computerized Physician Order Entry Hyperkalemia Pathway.

Speaker, Presenter, Planner: Wellmont Lonesome Pine Hospital, 2008-Present for bi-weekly discharge planning meetings.

Presenter, Planner, and Speaker: Norton Community Hospital, Norton, Virginia, 2006 for Implementation of Pneumonia/Flu Vaccination change project for core measure compliance.

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