Qualtrics FAQs

What are the rules for using my ETSU Qualtrics license?

Qualtrics Acceptable Use and Data Security Policies
Do I need permission to send out a survey via Qualtrics to ETSU Faculty/Staff/Students?

You need permission in order to access the ETSU master email list of faculty, staff, or students. Few studies are approved to access the entire list. In order to gain access to an ETSU contact list and get on the ETSU population survey calendar, you must follow the Survey Project Approval Process outlined HERE.
How do I access Qualtrics Support?

Qualtrics offers free phone, chat, and email support through the Qualtrics website. Qualtrics also offers a free support community where you can ask your Qualtrics peers questions that might not be suited for tech support. Qualtrics should be your first point of contact for any Qualtrics related support.

You will then be asked to sign in. Please select ETSU UW to sign in.
Is Qualtrics data secure?

Qualtrics servers are protected by various high-end firewall systems and scans that are performed regularly. Qualtrics also has multiple security certifications, including FedRAMP and HIPAA. View Security Statementand Data Protection Overview.
Can I use Qualtrics after I leave ETSU?

Qualtrics licenses are only available to active faculty, staff, and students. However, you may request to migrate your account data to a new account by contacting Qualtrics Support.