HOW-TOS

All active ETSU faculty, staff, and students may use Qualtrics. To log into your Qualtrics account, use the ETSU Qualtrics SSO Log in page https://etsu.qualtrics.com or press the button below. Make sure you have activiated your account for the first time before you use these links (see the main page for guidance).

Log Into Qualtrics Using SSO Log-in

Qualtrics offers free phone, chat, and email support through the Qualtrics website. Qualtrics also offers a free support community where you can ask your Qualtrics peers questions that might not be suited for tech support. Qualtrics is your first, best, point of contact for support when you have a concern with the Qualtrics platform.

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You will then be asked to sign in. Please select ETSU UW to sign in.

 

If you have questions about accounts, access, groups, ownership changes, or availability of features on the University license of Qualtrics, contact the ETSU Qualtrics brand administrators - Dr. Kelly N. Foster or Ms. Morgan Kidd at etsuresearch@etsu.edu

If you have a survey that requires a contact list of ETSU faculty, staff, or students, you must follow the Survey Project Approval Process outlined HERE. Please note that this process is not for reviewing the content of your survey and you are still required to follow all policies and procedures to secure IRB approval with ETSU IRB. Following these instructions will determine if your project is eligible to requst an ETSU contact list and/or get on the ETSU survey calendar for campus wide distributions.

If you wish to transfer ownership of an ETSU Qualtrics survey to an account at another institution or from another institution to the ETSU Qualtrics instance, you must contact Qualtrics Support. Qualtrics can be reached at support@qualtrics.com, or 800-340-9194 (from 9am to 8pm EST) or at qualtrics.com/support. Please include permission from the owner in your request.

To transfer ownership of an ETSU Qualtrics survey that you own to another ETSU Qualtrics user, contact the ETSU Brand Administrator, etsuresearch@etsu.edu and provide the following information:

• Name of each survey or the URLs of the surveys that you want transferred

• New owner's ETSU emaill address or E-number

Qualtrics user groups allow two or more users to share projects, graphics, files, and messages in a group library. Users within groups can also share contact lists in their Contacts page. An example of a user group could be a department, student club, research unit, or campus organization. Users can be part of mulitple groups.

Only Qualtrics Campus Administrators can create and modify membership in groups. Please contact etsuresearch@etsu.edu with the following information for assistance:

• What would you like the name of the group to be?

• Who would you like to be the Administrator(s) of the group?

• Include a list of members identified by email or E-number

Only Qualtrics Campus Administrators can create and modify membership in groups. Please contact etsuresearch@etsu.edu with the following information for assistance:

• What is the name of the group?

• Include a list of which members you would like added or removed identified by email or E-number.

• Include written permission from the Administrator of the group.