Cancellations

We're Sorry to See You Go!

In consultation with ETSU’s COVID Medical Team, the decision has been made to shift residence hall spaces to single bed occupancy. These plans will be implemented for fall 2020 and will be reevaluated later this semester for spring 2021. This is a decision that promotes the health and safety of our campus residents and is being made out of an abundance of caution given rapidly changing COVID-19 conditions in the Appalachian Highlands. With these changes we have extended the housing cancellation date to 4:30 p.m. EST on Wednesday, August 12, 2020. (Sent Via Email to All Assigned Residents on 8/7/2020 by Student Life and Enrollment)

If your plans change and you cannot live on campus, please be aware of the following deadlines and procedures.

June 1st - Last day to cancel for the upcoming academic year with refund of deposit.

July 31st - Last day to cancel for the upcoming academic year with forfeited deposit, but with no further financial obligation.

Students needing to cancel their housing or meal plan contracts prior to the July 31 deadline can email assignments@etsu.edu to notify the appropriate persons in our office.

Students needing to cancel their housing or meal plan contracts after the July 31 deadline must complete the Request to Cancel appeals process. The form can be found here, printed, and submitted to the Department of Housing and Residence Life.

Students should complete the form, write their own narrative statement of their circumstances, and attach any supporting documentation. Supporting documents provided by third parties such as parents should be notarized.

Requests to cancel because of Academic Internships or Marriage need only submit the required documentation, and are exempt from the hearing process.

Students Graduating, Withdrawing, Transferring, or Not Enrolled will be verified with the Registrar's Office. Withdrawals will be subject to the University's regular 75%/25% refund deadlines and policies for tuition and fees.

All other Requests to Cancel are considered on a case by case basis by the Housing and Meal Plan Appeals Committee.

If you are cancelling due to financial hardship, we encourage you to contact our office at 423-439-4446 or housing@etsu.edu. We will discuss your situation with you and connect you with any possible resources.