Submit a Work Request
Housing Facilities
Before clicking the link below to submit your Work Request, please read below notes about emergencies and after-hours work.
If your work request is an emergency, please forego this process and call 423-439-7900 or your Residence Hall Staff immediately.
Be advised that Work Requests submitted in evenings, at night, during weekends, or on holidays will be addressed, but response time may be delayed. Facilities Staff are on campus Monday-Friday 7:00am to 11:00pm and limited weekend hours.
If seeking to submit your Move-In Room Condition Report, please enter the Residence Portal.
Be advised that requests can only be submitted if connected to either the 'ETSU' or 'ETSU RESNET' network.
Wi-Fi - Apogee Support
If your request is Wi-Fi related, do not submit a Facilities work request. Instead, please contact Apogee Support by phone at 833-410-2433, via email at support@myresnet.com, or Chat Live at https://etsu.apogee.us/