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Office of the Registrar

East Tennessee State University


Official Transcript Requests

Official Transcripts can be requested in the Records Office, 101 Dossett Hall between 8:00 AM and 4:30 PM, Monday through Friday. Transcript requests placed in the Records Office to be mailed to third parties will go out in the mail within 2 business days.  A picture ID is required. 

Transcripts will not be issued until all debts or obligations owed to the institution have been satisfied.

No Forms Required for Pickups! If you would like to request a transcript for immediate pickup, just bring a picture ID to the Records Office, you don't even have to fill out a form!!

Alumni, Former, and Current Students

Alumni, Former, and Current Students can request transcripts 24/7 via:

Order Transcripts Online:


PDF transcript and Overnight Requests must be placed through TranscriptsPlus to be able to collect payment information.


Check Order Status:
Check the status of my TranscriptsPlus order.

Current students may request official transcripts from within GoldLink by selecting Official Transcript within the Records panel.

Official transcripts may also be requested via fax (423-439-6604) or mail by submitting the request in writing including the following information:

  1. Complete name (including any previous names)
  2. E # (Student Number)
  3. Term last enrolled
  4. Number of transcripts requested
  5. Complete address of where to mail the transcript(s)
  6. Written signature of student requesting the transcript(s)
  7. Current telephone number, including area code
  8. Special instructions (if the transcript needs to be held until degrees are posted, etc.)

You may also print and complete the Transcript Request Form and return it to the Records Office for processing via email, mail, fax, or in person.

Mail requests to:

East Tennessee State University
Records Office, 101 Burgin Dossett Hall Box 70561
Johnson City, TN 37614

Viewing Unofficial Transcripts

Unofficial transcripts can be accessed on-line using GoldLink. After arriving at the site, enter your ETSU User Name and ETSU Password to login. Once you log into GoldLink select Student from the selections on the left side of the screen, Then click on Records to open the pane, under Transcripts you will find the link to view an Unofficial Transcript.  Click Unofficial Transcript and select the transcript level as Undergraduate or Graduate, as required, and then select Student Unofficial Transcript from the drop down box. If you have not attended ETSU since Fall 2001, your transcript will not be accessible on the web via GoldLink.

Transcript Legend

Click HERE to view the official transcript legend.

If you have any questions about this information, please call the ETSU Records Office at 423-439-4230.

Former students:
Login Using Your
E# and PIN Here

Can't remember your E# or Username?:
Contact the Records Office at:
1 (423) 439-4230


Customer Service for TranscriptsPlus

1 (847) 716-3005

Hours of Operation
8:00 a.m. to 9:00 p.m. Eastern Time
Monday - Thursday
8:00 a.m. to 7:00 p.m. Eastern Time on Friday

Mailing Address
Credentials Inc.
436 W. Frontage Rd 
Ste 200
Northfield, IL 60093

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