Emergencies
Are you experiencing a mental health emergency?
During regular business hours (8AM to 4:30PM, Monday through Friday), if you have an emergency please come to the Counseling Center and let the receptionist know that this is an emergency and we will have you speak with a counselor as soon as possible.
An emergency is defined as an acute clinical situation in which there is imminent risk of psychological or physical harm to self or others unless there is some immediate intervention.
Emergency situations would include a recent experience (within the last two weeks) of any of the following:
- Suicidal or homicidal crisis
- Sexual assault or rape
- Identity-based trauma, discrimination, or violence (e.g., race, gender, sexual orientation)
- Domestic violence
- Death of loved one
- Natural disaster or serious accident
Please note that anxiety attacks (high stress, feeling overwhelmed, difficulty navigating emotions or distress) are not considered emergencies. If you are experiencing high anxiety or distress but do not meet the above emergency criteria, we have other resources such as Let's Talk, our Relaxation Room, or contact BucsPress2.
Emergencies After-Hours and Weekends
On campus:
Call ETSU Public Safety at (423)439-4480
Call BucsPress2 at (423)439-4841 Press2
Off campus:
Call 911 or go to your nearest emergency room.
National Suicide Prevention Lifeline: 988
Other Emergency Resources:
Veterans/Military
Call 1-800-273-8255 and Press 1
Text HELP to 838255
Live Chat: https://www.veteranscrisisline.net/get-help/chat
LGBTQ+
Call the Trevor Lifeline: 1-866-488-7386
Text TREVOR to 678678
Or Live Chat: https://www.thetrevorproject.org/get-help-now/
Interpersonal/Domestic Violence
Call 1-800-799-7233 (SAFE)
Live Chat: https://www.thehotline.org/
Sexual Assault
Sexual Assault Center of East Tennessee 865-522-7273
National Sexual Assault Hotline (RAINN): 800-868-4673 (HOPE)
RAINN Live Chat: https://www.rainn.org/
If you would like more information on how to identify if someone you care about may be at risk, or to learn skills to better assist someone who may be experiencing a crisis, take our free online training Ask, Listen, Refer.
During an emergency, DO NOT contact the Counseling Center office by email or leave a phone message. We cannot guarantee that we will be able to respond quickly