Just for Faculty & Staff
Tips for talking to a distressed student
Remain calm. Provide private, quiet space. Don’t be rushed. Speak directly and honestly.
Explain your concern
“ I have noticed that you have been crying and I am concerned about you.”
Listen and seek to understand
“What do you need?” or “How can I help?”
Don’t criticize, blame, judge or give advice
“You are not alone.” or "What you are feelings makes sense."
Frame help seeking as a sign of strength
“It took courage for you to come to me.”
Ask about the student’s support system
Encourage them to utilize healthy friends and family members for help.
Counseling Center staff are available to provide consultations to faculty and staff about a student of concern.
Call (423)439-3333 or email email@example.com to set up consultation
Help for Faculty and Staff
EAP services are available for Faculty and Staff needing mental health counseling and support.
Schedule one of our student presentations in lieu of canceling class. CLICK HERE for more information and to schedule.
Workshops for Faculty & Staff
Resources for the Distressed Student (20-40 minutes)
This presentation can be arranged in a variety of formats, including academic departmental meetings, new faculty orientations, or a lunchtime seminar/workshop. To schedule email Rebecca Alexander directly at firstname.lastname@example.org
Copy information about our services for your syllabus:
Mental Health Resources
The ETSU Counseling Center provides many counseling services to meet student needs. Walk-in Needs Assessment hours for arranging counseling sessions are: Mondays-Thursdays, 10:00am-11:30am & 2:00pm-3:30pm. The Counseling Center also offers Single Session Therapy: Mondays-Thursdays, 10:00am-11:30am & 2:00pm-3:30pm. Let's Talk consultations are held in the Counseling Center, Sherrod Library Room 328, BUCSports, and the Millenium Center: see website for days and times. BucsPress2, a 24/7/365 mental health helpline, can be reached by calling 423-439-4841, then press "2". All services above are FREE to currently enrolled ETSU students. The ETSU Counseling Center is located in Nell Dossett Hall, 3rd Floor, 423-439-3333. Find out more at https://www.etsu.edu/students/counseling/