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Financial Systems and Technology

Division of Business and Finance

Financial Systems and Technology

The Office of Financial Systems and Technology administers and coordinates various web-based resources and projects related to information technology within the Division of Business & Finance. Our office also safeguards the university's ability to accept credit card payments and establishes various processes and protocols as required in order to maintain compliance and increase efficiency. Specific university systems are also handled in collaboration with several other ETSU departments: Budget, Financial Services, Foundation Accounting, Information Technology Services, Procurement & Contract Services and Tax & Revenue Services. 

Staff

David Smith
Director of Financial Systems and Technology
smithdm1@etsu.edu

 

Tyler Gray   Financial Systems and Technology Assistant   graytl@etsu.edu  

 

Austin Ford  Financial Systems and Technology Graduate Assistant   fis@etsu.edu

 

 

 

Primary Areas of Responsibility

Goldlink Finance Security

Manages the Goldlink Finance Account Request process, which also establishes access to ePrint and eBucs Requisitioning/Approvals.

TouchNet© Marketplace
Administers the Marketplace online credit card payment system; including all uStores, point-of-sale devices, and TouchNet Ready Partners.
Information Technology
Serves as division liaison to Information Technology Services by providing directives and primary IT user support to all division staff members while also deploying, maintaining, and tracking all computers and other technology resources allocated to Business & Finance departments.
Online Content Creation
Oversees the design, deployment, and verification of all division websites, Dynamic Forms, and online instructional videos.
PCI DSS Compliance
Ensures university departments follow payment card industry data security standards (PCI DSS) for credit card payments.
Provides online and hands-on tutorials, demonstrations, and other resources as needed in order to ensure employee readiness.
Responsible for addressing the relationships between all components of any university process involving credit card payments.
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