- Help Desk
- Service Catalog
- Mission and Goals
- Office of the CIO
- ITS Units
- Information Technology Council
- Organization Chart
- Policies & Standards
- Contact Us
Software & Business Applications
Access to software and services that deliver the core administrative systems and applications for the ETSU campus
Argos is a reporting tool used to access Banner data. Access must be requested via the appropriate data custodian.
- Student records, available to faculty and advisors – Sheryl Burnette, Registrar
- Finance, available to some employees with certain budget responsibilities – Karen Glover, Comptroller
- Human Resources, available to some HR and Payroll employees - Tammy Hamm, Director HR
- Advancement, available to some Advancement employees and Development officers – Beth Wiley, Assistant VP for Advancement Services
- Financial Aid, available to some Financial Aid employees – Cindy Johnson, Assistant Director Financial Aid
Alertus is the universities primary desktop notification for emergency communications. Agents are installed on most campus desktop systems as part of the default software load. In the event of an emergency, the alert screen will take over and display the message. If there are systems running specialized equipment there can be exceptions made to have the installation blocked and the software removed. If there is a need for this please contact the ITS helpdesk for assistance.
Banner Document Management (BDMS) allows Banner users to scan paper documents and store electronic content in a central location where it can be easily found and securely shared among colleagues.
Banner programming support is provided by Information Systems. Development of processes, reports, and integration with ancillary systems requires collaboration with the data custodian of the Banner module involved. Programming requests may be submitted from the ITS Forms page. Contact Teresa Lawson, Director of Information Systems for more information.
The Central Authentication Service (CAS) is a single sign-on protocol for the web. Its purpose is to permit a user to access multiple applications while providing their credentials (such as username and password) only once.
Custom websites may be developed for offices that support ETSU’s administrative functions. Contact Teresa Lawson, Director of Information Systems for more information.
ETSU uses D2L for its learning management system. D2L is integrated with the Banner system to provide faculty and student access to course sites quickly and efficiently. The D2L server is hosted by D2L with ITS providing administrative support where necessary and appropriate. Inquiries or problems may be sent to email@example.com.
ETSU uses eBucs, the electronic purchasing system, to issue all purchase orders. All approvals are done electronically through the eBucs system.
For eBucs training, contact Procurement and Contract Services at 439-4224.
Ellucian’s Banner INB
Ellucian’s Banner INB is used by some faculty and staff to accomplish certain administrative tasks related to Student records, Financial records, Human Resources records, Financial Aid records, and Advancement records.
ETSU Calendar (PlanIt)
ETSU offers online calendar of events that engages visitors and encourages them to download events to their personal calendar, sign up for event notifications and send event information to friends. Visit the Calendar webpage for more information.
ETSU Mobile App
The ETSU app delivers content, services, and features in a mobile friendly format
for your iPhone or Android mobile device.
On the spring board, you will find modules that with a click help you find your way around campus, link to mobile friendly ETSU services such as library catalogs, D2L and ETSU Live!, and keep you informed about campus events and more!
GoldLink is the portal to ETSU systems. Undergraduate and Graduate applicants can check the status of applications. Students can look up and register for courses, pay fees, check financial aid status, check grades, and maintain certain contact information. Faculty and advisors can access advisee information, enter grades, and view course section information. Employees can access payroll data, review benefits, and maintain certain contact information. Some employees may use GoldLink to view Finance data associated with their departments. Log on to GoldLink.
Student Advisor Training & Workshops
For Student Advisor training and workshops, contact Undergraduate Student Advisement at 439-8557.