ETSU is committed to sustaining high standards for protection of data assets and information technology resources that support the University’s academic, enterprise, and research operations and objectives. Below are the Operational and Business services the Information Security team currently offer to help the university reach and exceed these objectives.
AppArmor
AppArmor is ETSU's primary desktop notification system for emergency communications. Agents are installed on ETSU desktop computers as part of the default software load. During an emergency, AppArmor will display a message. For systems running specialized equipment, AppArmor can be exempted. If there is a need for this please contact the ITS Help Desk for assistance.
Firewall
A firewall establishes a barrier between a trusted, secure internal network and another outside network, such as the Internet that is assumed not to be secure or trusted.
To request a Firewall Exception complete a Firewall Exemption Request Form (ETSU account login required).
HIPAA
For storage of Protected Health Information (PHI) data, please contact the Office of HIPAA compliance.
Security Cameras
The Security Camera Subcommittee reviews requests and makes recommendations regarding the placement of security cameras on the ETSU campus. Departments may choose to pay for the purchase and maintenance of cameras in their area if not determined necessary by the subcommittee. ITS is responsible for the installation and maintenance of campus security cameras. Please review the ETSU Security Camera Policy for complete information.
Security Software
ETSU uses Microsoft Defender endpoint protection on ETSU computers. Please do not install any additional security software on your ETSU computer.
Security Training
ETSU requires annual Security Awareness Training through KnowBe4. Interactive learning is a key focus of security awareness training and focuses on helping learners both "know" and "do" the right thing at the right time with accuracy and consistency. All employees are required to complete the training annually. Visit the ITS Information Security website for more details and to access the security awareness training login.
Secure Sockets Layer (SSL) Certificates
SSL certificates are used to ensure information is transmitted in a secure fashion. If you wish to have a certificate for your server with the hostname ending in .etsu.edu, the certificate vendor sites will generate an automatic request for approval by ITS. Please contact the Help Desk in advance to notify them the request will be forthcoming.